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Policy and Legislative Affairs

Call: 360-725-7171 (8 a.m. to 5 p.m., Monday - Friday)
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Quick tip

Washington state Insurance laws and rules.

Administrative hearings

The Hearings Unit acts as the judicial branch of the agency. If an individual or entity disagrees with an action, order, or decision of the Insurance Commissioner, they can request an administrative hearing.

Insurance Fair Conduct Act (IFCA)

You are protected if your insurance company denies your claim for coverage or benefits without a good reason.

Legislation and rulemaking

Learn how we request new laws for the insurance industry in Washington state and search through recently adopted, proposed, withdrawn and emergency rules.

Service of legal process (SOP)

Service of legal process (SOP) gives a person or entity — such as an insurance company — legal notice. You can provide legal notice by delivering court documents to the person or entity you're serving.