Each carrier’s designated contact for BBPA arbitration can be found below.
If you are a carrier that needs to update your arbitration designated contact information, please contact policy@oic.wa.gov.
Carrier's designated contact for BBPA arbitration
| Company | Name | Phone | |
|---|---|---|---|
| 4 Ever Life Insurance Company | William Sterling | wsterling@bcsf.com | 630-472-7869 |
| Aetna Life Insurance Company (Aetna) | N/A | waarbitration@aetna.com | 281-637-3002 |
| All Savers Insurance Company – United Healthcare | Rachel Beck | negotiate.arbitrate.state@uhc.com | 317-715-7879 |
| American Specialty Health Insurance Company (ASH Insurance) | Jaclyn Parker | ASHAppeals@ashn.com | 760-496-8253 |
| Asuris Northwest Health (Cambria Health Solution) | N/A | ProviderAppeals@asuris.com | 1-800-253-0838 |
| BridgeSpan Health Company (Cambria Health Solution) | N/A | ProviderAppeals@bridgespanhealth.com | 1-800-253-0838 |
| Cigna (CHLIC) | Andrew Caylor | state_mandated_arbitrations@cigna.com | 1-860-907-6295 |
| Community Health Plan of Washington (CHPW) | Payment Dispute | cs.claimsdistribution@chpw.org | 1-866-907-1906 |
| Coordinated Care | Amy Condon | Amy.M.Condon@coordinatedcarehealth.com | 253-844-3149 |
| First Choice Health Network, Inc | Jacqueline J. Brainard | compliance@fchn.com | 206-268-2302 |
| Health Alliance Northwest Health Plan | Elizabeth Kurt | Legal@healthalliance.org or Elizabeth.Kurt@healthalliance.org | 217-902-8056 |
| Health Net Health Plan of Oregon | Kim Hanson | ComplianceOregon@Centene.com | 541-799-3125 |
| Kaiser Foundation Health Plan of the Northwest | N/A | NW.MEMBERRELATIONS@kp.org | 503-813-4480 |
| Kaiser Foundation Health Plan of Washington; Kaiser Foundation Health Plan of Washington Options, Inc. | N/A | Balance-Billing-Arbitration@kp.org | 1-888-767-4670 |
| Molina | N/A | WASurpriseBillingDispute@MolinaHealthcare.com | 425-424-1100, ext. 142652 |
| PacificSource HealthPlans | Kim Kenworthy | Kim.Kenworthy@pacificsource.com | 509-505-6452 |
| Premera | Premera Federal No Surprises | FedNoSurprises@premera.com | 1-844-960-4481 |
| Providence Health Plan | N/A | PHPProviderArbitrationCoordinator@providence.org | 503-574-7771 |
| Regence BlueShield (Cambria Health Solutions) | Washington Balance Billing Negotiation Request | BalanceBilling@regence.com | 1-(855) 357-3172 |
| Regence BlueCross BlueShield of Oregon (Cambria Health Solution) | Washington Balance Billing Negotiation Request | BalanceBilling@regence.com | 1-(855) 357-3172 |
| Trustmark Health Benefits | Pamela Laukhuff | PLaukhuff@luminarehealth.com | 717-239-1688 |
| Student Resources division of UnitedHealthCare (UHC) | Regulatory & Consumer Affairs (RCA) | OofNetwork@uhcsr.com | 888-315-0448 |
| UnitedHealthCare (UHC) | N/A | Ceu_arbitrations@uhc.com | 844-368-5052 |