About us
We protect insurance consumers and oversee the insurance industry, ensure insurance companies follow the rules and people get the coverage they've paid for.
Our team of experts are here to answer your questions about insurance and help you understand your rights.
We'll send your complaint to the insurer or agent and ask for a response. If we can't help you because of jurisdiction, we'll refer you to someone who can.
Get help
Consumer Advocacy
Call: 800-562-6900 (8:30 a.m. to 4:30 p.m., Monday - Friday)
Form: Ask an insurance expert
Related topics
Legislation and rulemaking
Learn how we request new laws for the insurance industry in Washington state and search through recently adopted, proposed, withdrawn and emergency rules.
Online services
Learn about the online tools and services we provide to help you work with us and access regulatory information.