Current initiatives

Learn more about our current efforts to protect the residents of Washington state.

Online services

Our team of experts are here to answer your questions about insurance and help you understand your rights.

We'll send your complaint to the insurer or agent and ask for a response. If we can't help you because of jurisdiction, we'll refer you to someone who can.

Get help

Public Affairs and Media Inquiries

Call: 360-725-7055 (8 a.m. to 5 p.m., Monday - Friday)
Form: Send us a message

Quick tip

Tune in to our podcast, OIC Answers, where hosts Aaron and Matt simplify insurance topics like Medicare, homeowners' claims, and car premiums through expert interviews.

No cost reproductive health services

Most health plans must cover prescription birth control and breastfeeding services at no cost. Providers and pharmacists should stay informed about these coverage rules.

2026 legislative priorities

Learn more about our legislative priorities for the 2026 legislative session, budget requests, and our decision packages for the 2025-2027 biennium budget.

Climate change and your insurance

Climate change poses new risks to insurers and consumers alike. Insurance companies must be prepared to pay increased claims from a changing climate.

Premium increase transparency

We established new rules for transparency of insurance premium increases and are considering a rule (R 2024-07) that would delay the Phase 2 implementation date.

Restitution

Learn how Substitute Senate Bill 5331 allows our office to recover your money after an entity we regulate cheated you.

Community Connect

Learn how we’re bringing our office and the services we provide into communities across Washington state with expanded consumer outreach and education.

Preserving preventive services

Learn about how Engrossed Substitute House Bill 2242 preserves no-cost access to preventive health services.

Wildfire risk and your insurance

The increasing risk of wildfires in rural areas is impacting the cost and availability of home insurance.

News

Find the recent news from our agency, blog posts, and recent episodes of our podcast.

Legislation and rulemaking

Learn how we request new laws for the insurance industry in Washington state and search through recently adopted, proposed, withdrawn and emergency rules.