For Consumers

Our offices are closed and all staff are working remotely. We can only accept service of process and Insurance Fair Conduct Act documents by mail. If you have a question about either process, submit it here.

Insurance Fair Conduct Act (IFCA)

It's illegal for your insurance company to unreasonably deny your insurance claim or violate laws that govern unfair claims settlement practices. If your insurance company does, you have legal recourse as a policyholder to seek punitive damages in court.