How to change your contact information; adjust your lines of authority; or upgrade, downgrade or cancel your license. Change or correct your individual-licensee name, DBA, address and other informationAdding and changing lines of authorityCancel your licenseUpgrade or downgrade your producer license See alsoLog into your account (fortress.wa.gov)Court certification lettersLook up a company or agent (fortress.wa.gov)Need more help?Call us at 360-725-7144, 8 a.m. to 5 p.m., Monday - FridayContact Producer Licensing and Oversight