We have a staff of consumer advocacy experts dedicated to help you understand your insurance rights and answer your questions for all types of insurance, such as:
- Email us.
- Live chat - Available 8 a.m. to 5 p.m., Monday through Friday (excluding state-recognized holidays).
- Schedule a speaker.
We also offer help in other languages and help with American Sign Language.
We can help you
- Understand your insurance rights, including your health insurance appeal rights and the process.
- Get 24/7 online access to information and complaint filings.
- Look into your complaints against an insurance company.
- Learn about your shopping options.
- Verify if an agent, agency, or company is authorized to sell insurance in Washington state.
- Understand how health reform works.