For Consumers

Get help with an insurance problem or question

Consumer Advocacy

We have a staff of consumer insurance experts dedicated to help you understand your insurance rights and answer your questions for all types of insurance, such as:

Contact us

We also offer help in other languages and help with American Sign Language.

We can help you with your insurance!

Watch a one-minute video about how our insurance experts can help you with insurance questions and problems.  

We can help you:

  • Understand your insurance rights, including your health insurance appeal rights and the process.
  • Get 24/7 online access to information and complaint filings.
  • Look into your complaints against an insurance company.
  • Learn about your shopping options.
  • Verify if an agent, agency, or company is authorized to sell insurance in Washington state.
  • Understand how health reform works.