If we're unable to help you with your issue, the following agencies may be able to help you:
Health-insurance related
| If it involves: | Contact: |
|---|---|
| Washington Healthplanfinder (the Exchange) | Washington Healthplanfinder (www.wahealthplanfinder.org) |
Medicare Part A or B, Medicare Part D drug plan, or a Medicare Advantage plan | Centers for Medicare and Medicaid Services (www.cms.gov) |
Workers’ compensation claim | Washington State Department of Labor and Industries (www.lni.wa.gov) |
Federal employee health or life insurance plan or Multi-State Plan Program
| U.S. Office of Personnel Management (www.opm.gov) |
Complaint against a health care provider | Washington State Department of Health (www.doh.wa.gov) |
Health insurance policy purchased in another state | That state's insurance commissioner’s office (www.naic.org) |
Washington Apple Health (Medicaid) (for kids and adults) | Apple Health (www.hca.wa.gov) |
Uniform Medical Plan | |
Self-funded employee health plan or |
Auto-insurance related
| If it involves: | Contact: |
|---|---|
Hard-to-insure drivers who can't find auto coverage - ask an insurance agent about the Automobile Insurance Plan | Automobile Insurance Plan (www.aipso.com) 888-424-0026 |
Mandatory auto insurance (www.dol.wa.gov) requirements, proof of auto liability insurance, filing SR22s and vehicle titles | Washington State Dept. of Licensing (www.dol.wa.gov) |
Certificate of Proof of Financial Responsibility | Washington State Dept. of Licensing (www.dol.wa.gov) |
Home- or business-insurance related
| If it involves: | Contact: |
|---|---|
Flood insurance for home and commercial coverage (including complaints and filing claims) | National Flood Insurance Program (NFIP) (www.floodsmart.gov) |
Washington State Fair Plan for people who can't find homeowner or commercial property insurance up to $1.5 million |
Miscellaneous
| If it involves: | Contact: |
|---|---|
Listing of consumer protection agencies in Washington state | |
Foreclosure, identity fraud or issues involving Washington state banks, credit unions, mortgage brokers and payday lenders | Washington State Dept. of Financial Institutions (www.dfi.wa.gov) |
Issues about a business that affects interstate commerce | Federal Trade Commission (FTC) (www.ftc.gov) |
Issues about non-insurance Washington state businesses | Washington State Office of the Attorney General (www.atg.wa.gov) |