For Consumers

Report insurance fraud in Washington state

Our office investigates fraud committed against insurers and complaints customers make against their insurers and agents. It can be confusing to know which type of report you’d like to file with us.  

We want to get your information to the right team so we can help you as quickly as possible. Please review our guidance for when it’s best to file a complaint and when it’s best to report insurance fraud.  

If you’re still not sure which form to fill out, please call our team at 360-586-2561

When to file a complaint 

If you think an insurer or agent has violated the law or treated you or your claim unfairly, you should file a complaint. Common reasons to file a complaint against your insurer include: 

  • Unfair claim denial 
  • Unreasonable claim delays 
  • Unsatisfactory claim settlement 

File a complaint with the Office of the Insurance Commissioner

When to report insurance fraud 

If you believe a person in Washington state is trying to cheat or commit fraud against an insurer or agent, you should report insurance fraud to our office. Common reasons to file an insurance fraud report include: 

  • Falsely reporting a stolen vehicle or property  
  • Filing claims with multiple companies, sometimes known as double-dipping 
  • Medical insurance fraud 

Report insurance fraud to the Office of the Insurance Commissioner