Training videos
- All SHIBA training videos
- Basic Training
- Lunch & Learn
- Continuing Education
- Senior Medicare Patrol
- Special Topics (e.g., STARS training, prescription drug assistance, etc.)
Basic training for new volunteers
- Statewide Health Insurance Benefits Advisors Basic Training (PPTX 7.84MB)
- Statewide Health Insurance Benefits Advisors Basic Training - binder version (PDF 3.61MB)
Training toolbox for existing volunteers
- SHIBA Volunteer Training Calendar
- SHIBA monthly training
- SHIBA materials & resources
- CMS National Training Program (NTP) e-courses
- How to access Medicare Minutes instructions (PDF 373.79KB)
- Medicare & employer plans (PDF 944.42KB)
- Medicare & employer plan Zoom recording
Counseling related resources
- BenefitsCheckUp - Find benefit programs that could help pay for medications, health care, food, etc.
- SHIP TA Center - Contact information for your local SHIP, locate SHIP trainings/webinars and the SHIBA exam.