Learn how to contact the BBPA arbitration team.

Balance billing arbitration is the process insurers and providers must go through if they cannot agree on the cost for a service. Please use this form to submit comments or questions to our balance billing and arbitration team.

If you’re a consumer and believe you’ve gotten a surprise bill for in-network services that should’ve been covered by your health insurance, please file a surprise billing complaint with our office. We will investigate on your behalf. Please visit our surprise or balance billing page for consumers to learn about your rights under the Balance Billing Protection Act.

Note: Please DO NOT include personal health information, social security numbers or other confidential information. We will contact you if we need more information.

Indicates required field
Are you an arbitrator submitting your decision or reporting form or a party submitting a signed Settlement Reporting Form?
Please choose which form you are submitting
Maximum 3 files.
20 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.
60 MB limit per form.