Regence corrects medical billing errors on 670 ground ambulance claims

07/25/2023

OLYMPIA, Wash. — Cambia Health Solutions, Inc., and its subsidiaries — including Regence BlueShield — have provided an action plan to Washington state Insurance Commissioner Mike Kreidler for resolving the issue of its members receiving balance bills from ground ambulance service providers. 

Regence, per the company’s letter to Kreidler’s office on July 7, has changed how it handles balance bills from ground ambulance service providers. It will also: 

Reprocess approximately 670 claims from policyholders who were balance billed by ambulance companies. …

Advocates recover over $17 million for insurance consumers in second quarter of 2023

07/21/2023

OLYMPIA, Wash. — Have you waited around for your insurance company to handle your claim, only to get an offer you find unreasonable? Our team of highly trained insurance experts recovered more than $17 million for Washington insurance consumers between April 1 and June 30, 2023. They may be able to help you, too! 

Thousands of consumers contact our office every year with a question or complaint about all types of insurance coverage. Our Consumer Advocacy team can look at your insurance policy, explain your rights, and in many cases, contact your insurance company on your…

Public comments take over three hours at OIC’s July 17 claim issues workshop

07/19/2023

OLYMPIA, Wash. — Washington state Insurance Commissioner Mike Kreidler’s July 17 workshop, in which industry professionals and consumers offered public comment on auto and homeowners insurance claim issues, is now available to watch online on the OIC YouTube channel and on TVW.org. 

The workshop was scheduled to run from 11 a.m. to 1 p.m., with the caveat that the virtual meeting would stay open until everyone wishing to give public comment had the opportunity to do so. The meeting didn’t wrap up until after 4 p.m., stretching more than five hours. 

“We…

Register now for our July 17 workshop on auto and homeowners insurance issues

07/10/2023

OLYMPIA, Wash. — Registration and the meeting agenda are now available for Insurance Commissioner Mike Kreidler’s July 17 workshop on the rising number of auto and homeowners insurance complaints. 

The workshop, scheduled from 11 a.m. to 1 p.m. virtually on Zoom, will provide a public forum for representatives from the insurance industry, national and regional repair professionals, claim experts, and consumers to share their expertise and experiences. The workshop is scheduled to end at 1 p.m., but the Zoom meeting will stay live until every member of the public who wants to…