For Consumers

About SHIBA services

Statewide Health Insurance Benefits Advisors (SHIBA)

Washington state's SHIBA provides free, unbiased and confidential help with Medicare and health care choices to people of all ages and backgrounds. Our volunteer advisors, located around the state, can help you:

  • Assess health care coverage needs.
  • Determine general eligibility for health care coverage programs.
  • Evaluate and compare health insurance plans and programs.
  • Provide enrollment help with Medicare.
  • Speak with 1-800 Medicare on your behalf.
  • Make referrals to other agencies and programs.
  • Collect and report possible fraud complaints.

Talk to a volunteer advisor

Our volunteer advisors are trained to give you the latest Medicare and health care coverage information.

Video:  What is SHIBA?

Video transcript (PDF, 135KB)