For Consumers

About SHIBA services

Statewide Health Insurance Benefits Advisors (SHIBA)

Washington state's SHIBA provides free, unbiased and confidential help with Medicare to people of all ages and backgrounds. Our volunteer advisors, located around the state, can help you:

  • Assess your Medicare health care coverage needs.
  • Determine your general eligibility for health care coverage programs.
  • Evaluate and compare Medicare plans and programs.
  • Provide enrollment help with Medicare.
  • Speak with 1-800 Medicare on your behalf.
  • Make referrals to other agencies and programs.
  • Collect and report possible Medicare fraud complaints.

Listen to a podcast all about Medicare and SHIBA to a volunteer advisor

Our volunteer advisors are trained to give you the latest Medicare and health care coverage information.

Video:  What is SHIBA?