The online roster program requires providers to report CE credits for licensees within 10 days of course completion. Our online roster program (fortress.wa.gov) will accept a late roster but repeated violations of the 10-day roster rule can result in an enforcement action.
Your account
To utilize the online roster-submission program, see your list of approved courses or update your contact information, you'll need to log into your account.
If you forget your password, use the "Forgot Password?" link in the "To access your account" box to reset your account and have a new password emailed to your registered email address.
Your User ID begins with the letters EDU, followed by your provider number. Example: EDU111111.
Log into our secure online services to submit your rosters (fortress.wa.gov).
Roster guidelines
If you offer the same course twice in one day, you must combine the courses into one roster. Submit one roster, per course, per day. For example, if there was a morning presentation of the course (one-to-four-hour course) and an afternoon presentation of the same course, you can only submit one roster for the day.
If the same course is presented in two locations on the same day, there can only be one roster; combine the attendees into one roster.
If the attendee has already used the course for CE credit in their current license renewal cycle, he or she cannot be added as an attendee. You will receive an error message.
You can add an attendee after a roster has been submitted. You cannot remove an attendee. You can change the course completion date on the roster until an attendee has used the course for license renewal. To correct a roster error, contact our education analyst and submit the following:
- Provider number
- Course number
- Completion date
- Instruction method
- Correction needed
Credit requests from producers
If a producer initially declines insurance CE credit on the registration form and it can be documented, the 10-day rule is temporarily suspended. If the producer later decides to request CE credit, you have 10 days to submit the roster and issue a certificate from the date you are notified the producer would like CE credit.
Your instructor credits
To give an instructor CE credit for the course you will need to enter the instructor name under "instructor" then add the instructor as an "attendee" also. To receive credit, the instructor must present the entire course or if there is more than one instructor, each instructor requesting CE credit must sign the attendance register and remain for the entire course. The instructor can only receive credit for the course once each license renewal cycle.