For Consumers

Medicare fraud tips

Medicare fraud drives up the costs for everyone on Medicare.To protect yourself and your loved ones, we recommend checking out the following fraud tips:

  • Make sure you buy from a licensed agent. Ask to see their credentials.
  • Never give out personal information such as your Social Security, bank account or credit-card numbers over the phone unless you've initiated the contact.
  • Keep your receipts and bills, and compare them to your Medicare Summary Notice ( to be sure you received all the services, supplies, or equipment listed.
  • Don't share your Medicare number with anyone who contacts you by phone, email or in person - unless you've given them advanced permission. Medicare will never contact you for your Medicare number or other personal information.
  • Be careful of any salesperson who says he or she is from Medicare. Medicare does not send sales people to solicit your business.

Insurance agents and brokers can't:

  • Market Medicare products or share plan details in doctor's offices, clinics, or pharmacy counters, or at educational events.
  • Offer free meals to potential clients listening to a Medicare sales presentation or for signing up for a particular plan.
  • Sell additional insurance products during any sales or marketing presentation for a Medicare Advantage or Medicare Part D plan.
  • Give "early bird discounts" or "limited-time" offers.
  • Initiate unsolicited door-to-door visits, phone calls emails or any other type of sales contact without your express invitation.
SMP LogoSHIBA is Washington state's Senior Medicare Patrol ( project. We can help clients prevent, detect and report Medicare and Medicaid fraud and abuse. If you have questions or suspect fraud or abuse, call us at 800-562-6900.