For medical providers

How to help patients get next-day mental health appointments

How to help patients get next-day mental health appointments

As a health care provider, you can help your patients access next-day appointments by contacting their insurance companies and making a referral.

How to help patients who receive a health plan denial

Health plans must explain why they won't cover services or reimburse patients.

Mental health and substance use disorder parity for providers

Under federal and state laws, health plans must treat mental health and substance use disorders the same way they treat medical and surgical care. 

Types of insurance mental health parity covers and who enforces it

Several federal and state agencies oversee rules about equal coverage for mental health care. The agency in charge depends on the type of plan. 

What medical providers need to know about health insurance

Medical providers also ask us questions about health insurance. Learn about your rights and responsibilities as a provider for the health plans we regulate.

What medical providers need to know about offering discounts

If you're offering a discount plan to patients or services for a recurring fee, it's important to understand our state's insurance laws that protect consumers.