For Producers

Procedures

Common procedural rules for PLE providers.

Minimum of 20 hours of study required for each course

You must provide course materials to students that include all the curriculum specified in the exam content outlines to prepare them to pass the state insurance exam. To allow the student some flexibility as to how they prepare for the state insurance exam, the following rules will be used for documenting study time. 

Rules for determining if a student completed the minimum of 20 hours

1. Lecture course

The provider must offer in-class instruction for 20 hours including short breaks. The provider can teach the class through the lunch break. However, if the class is stopped for lunch, then the lunch break does not count toward the 20 hours.  If a student misses part of a class, it is acceptable to allow the student to use the self-study course to make-up missed class time. However, the majority of the study must be in the classroom for a lecture course. The student must use a study log to verify the missed class-time and topics were completed.

2. Self-study course

The student can use online, printed or electronic media to complete the 20 hours of study. The study can include reading material, audio material or video material. It is acceptable to use flash cards and practice exams as part of the 20 hours. All study must be documented on a study log to count toward the 20 hours. 

Study Log Requirements

Study logs must document at least 20 hours of study per course (line of insurance: life, disability, property, casualty or personal lines). The study log must show the part of the course that was studied, such as the chapter heading, module heading or unit heading. These headings should match the outline you submitted with your instructional plan for your course. 

If your course does not have chapter, module or unit headings, the study log at minimum must refer to the high level headings in the exam content outline. For example: WA Laws and Regulations, General Insurance Concepts, Types of Policies, Policy Provisions, Riders and Options, etc. The study log does not need to show the type of material that was studied. For example, the study log doesn't need to specify the study was reading material, exams or flashcards. 

We continue to require separate courses for each line of insurance. Each course requires a minimum of 20 hours of study. If you sell two courses together as a package, the student must study at least 20 hours on each course. If you have one chapter for WA laws and rules common to all lines, the study time for this chapter can be counted toward either course or the study for this chapter can be split between the two courses. The study log should make it clear where the study time was allocated.

Practice exams count toward the 20 hours of study. Washington does not require a final course exam, but for providers that use them, the time for the final course exam will also count toward the 20 hours of study.

Certificate of Completion

Issue the student's PLE course Certificate of Completion within two business days after the course is completed.

Evaluation forms

Distribute course evaluation forms to students after the course is completed and review the evaluations with the program director and instructors.

Submitting a roster

Send monthly rosters to the OIC by the 15th day of the following month. For example, the roster for June is due by July 15. The roster can be emailed to us or faxed to 360-586-2019. 

The roster must include:

  • Your provider number.
  • Your provider name.
  • The course title.
  • Instruction method (lecture or self-study).
  • Student name.
  • Course completion date.

PLE provider renewal

A renewal notice, combined with a renewal application, will be emailed about 40 days before the provider expiration date. The provider must return the renewal application before the provider expiration date. The provider renewal includes the program director, instructors and approved courses.

Notify the OIC at least 10 days prior to a change of:

  • Ownership.
  • Location.
  • Contact information.
  • Course tuition fees.
  • Program director.
  • Instructor.

Disclose to students:

  • Course tuition fee.
  • Referral, rebate and refund policy.
  • Prohibited examination behavior.
  • Licensing requirements.