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Consumer Advocacy
Contact our insurance experts for help with understanding your insurance rights, help with your claim, or for help filing a complaint against an insurer.
Agency and Individual Licensing
Contact our licensing team for help with getting licensed as an insurance agent, keeping your license current, or renewing your license.
Consumer services
Ask about insurance and your rights, issues with claims, or file a complaint against an insurer. We can also answer questions about Medicare and help you sign up, compare, or change plans.Consumer Advocacy
Contact our insurance experts for help with understanding your insurance rights, help with your claim, or for help filing a complaint against an insurer.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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(Toll Free)Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Statewide Health Insurance Benefits Advisors (SHIBA)
Contact our SHIBA team for free and unbiased help with Medicare, including understanding your options or signing up for a plan.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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(Toll Free)Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Agency, producer, and individual licensing
Ask about getting licensed as an insurance agent, keeping your license current, accessing education, or registering to provide education.Agency and Individual Licensing
Contact our licensing team for help with getting licensed as an insurance agent, keeping your license current, or renewing your license. You can also email our licensing team to cancel your license.
Office Hours: 8:30 a.m. to 12:00 p.m., Monday - Friday
Phone
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Hours:8:30 a.m. to 12:00 p.m., Monday - Friday
Agency and Individual Licensing - Education
Contact our education team for help with accessing continuing education, getting licensed to provide education, or for help with required reporting for courses.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Agency and Individual Licensing - Compliance
Contact our agent and agency licensing compliance team to ask questions or learn more about how to stay in compliance.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
General agency services
Ask general questions about our agency, including open jobs, contracting opportunities. or public records. We can also help with certain processes, such as how to sue an insurer and give legal notice under the Insurance Fair Conduct Act (IFCA), or how self-funded group health plans can opt into balance billing protection.Public Records
Contact our Public Records Office to request records from the Office of the Insurance Commissioner or to ask questions about the records request process.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Fax
360-664-2782Contracting opportunities
Contact our team to learn more about current contracting opportunities or learn more about how to work with our office.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
General inquiries
Contact our team if you have general questions about our agency and the work we do.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Insurance company supervision
Ask about registering as an insurer, doing business in Washington, or for guidance on following state laws and rules. You can also get details on filing yearly premium taxes, regulatory surcharges, and company compliance reports.Company Supervision
Contact our team with questions about doing business in Washington or submitting annual reports and filings.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Market Conduct
Contact our market conduct team with questions about the required annual reports or compliance with Washington insurance laws and regulations.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Taxes and regulatory surcharge
Contact our premium tax experts with questions about taxes and regulatory surcharges for insurers.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Investigations, enforcement, and fraud
Ask about fraud or report it to us. You can also contact us to report illegal conduct by an insurance producer or company, or if you disagree with an enforcement action we have taken against a person or business.Criminal Investigations Unit
Contact our team to submit an insurance fraud report if you believe a person in Washington state is trying to cheat or commit fraud against an insurer or agent.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Statewide Health Insurance Benefits Advisors (SHIBA)
Contact our team if you believe you have experienced Medicare fraud, errors, or abuse. Our fraud specialists can assist you in filing a report.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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(Toll Free)Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Hearings unit
Contact our hearings unit with questions about an upcoming hearing or to request an appeal about disciplinary actions, mergers, acquisitions, or small pharmacy reimbursement appeals initial orders.
Phone
Policy, legislative, and public affairs
Ask about or comment on our agency rules and state laws. We can also provide official comments or schedule media interviews.Policy and Legislative Affairs
Contact our policy team with questions about our rulemaking process, our proposed and adopted rules, or changes to Washington state laws.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Policy and Legislative Affairs - Rules coordinator
Contact our rules coordinator to submit comments on our proposed rules or ask questions about the rulemaking process.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Public Affairs and Media Inquiries
Contact our public affairs team to request a comment from the commissioner or to schedule an interview.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Rates, forms, and provider networks
Ask about required insurance rate and form filings, health insurer provider contracts, HCBM contracts, and network access reports.Rates, Forms and Provider Networks
Contact our team if you have questions about submitting or preparing rate and form filings or provider contracts, HCBM contracts, and network access reports for health insurers.
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Fax
360-586-0759View all contacts
Browse or search all our business units. You can look up specific units by name or choose a topic you need help with.
General questions
Phone
360-725-7000
Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
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Get help from an insurance specialist with Live chat, 8:30 a.m. to 4:30 p.m., Monday - Friday