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Balance billing arbitration
Contact our balance billing arbitration team with questions about the arbitration process or to submit a final settlement report.
If you received a surprise bill for in-network care, visit our Surprise or Balance Billing page to understand your rights under the Balance Billing Protection Act.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
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Hours:8 a.m. to 5 p.m., Monday - Friday
Criminal Investigations Unit
Contact our team to submit an insurance fraud report if you believe a person in Washington state is trying to cheat or commit fraud against an insurer or agent.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
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Hours:8 a.m. to 5 p.m., Monday - Friday
Hearings unit
Contact our hearings unit with questions about an upcoming hearing or to request an appeal about disciplinary actions, mergers, acquisitions, or small pharmacy reimbursement appeals initial orders.
Phone
Legal Affairs
Contact us if you believe a company or individual has violated the law. Additionally, you may contact us if you have questions or would like additional information about an enforcement action the OIC has taken against an individual or company.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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(Toll Free)Hours:8 a.m. to 5 p.m., Monday - Friday
Statewide Health Insurance Benefits Advisors (SHIBA)
Contact our team if you believe you have experienced Medicare fraud, errors, or abuse. Our fraud specialists can assist you in filing a report.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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(Toll Free)Hours:8:30 a.m. to 4:30 p.m., Monday - Friday