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Agency and Individual Licensing

Contact our licensing team for help with getting licensed as an insurance agent, keeping your license current, or renewing your license. You can also email our licensing team to cancel your license.

Office Hours: 8:30 a.m. to 12:00 p.m., Monday - Friday

 

Phone

  • Hours:
    8:30 a.m. to 12:00 p.m., Monday - Friday

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Agency and Individual Licensing - Compliance

Contact our agent and agency licensing compliance team to ask questions or learn more about how to stay in compliance.

Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday

 

Phone

  • Hours:
    8:30 a.m. to 4:30 p.m., Monday - Friday

 

Email

Email: prodcomp@oic.wa.gov

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Agency and Individual Licensing - Education

Contact our education team for help with accessing continuing education, getting licensed to provide education, or for help with required reporting for courses.

Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday

 

Phone

  • Hours:
    8:30 a.m. to 4:30 p.m., Monday - Friday

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Agency and Individual Licensing - Surplus Lines

Contact our surplus lines team for help with getting licensed as a surplus lines broker or for help with reporting and tax requirements.

Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday

 

Phone

  • Hours:
    8:30 a.m. to 4:30 p.m., Monday - Friday

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Balance billing arbitration

Contact our balance billing arbitration team with questions about the arbitration process or to submit a final settlement report.  

If you received a surprise bill for in-network care, visit our Surprise or Balance Billing page to understand your rights under the Balance Billing Protection Act.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

Phone

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Company Licensing and Compliance

Contact our company licensing team with questions about getting authority to operate in Washington and remaining in compliance with our laws.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

Phone

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Company Supervision

Contact our team with questions about doing business in Washington or submitting annual reports and filings.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

Phone

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Company Supervision - chief financial analyst

Contact our financial analysis team with questions about required financial reporting in Washington, including submitting annual financial reports and filings.

 

Phone

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Company Supervision - financial examination

Contact our examination team with questions about financial examinations or for help with an ongoing examination.

 

Phone

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Company Supervision - Holding company manager

Contact our analysis team with questions about companies that are members of a holding company group and what is necessary for annual filings and reports.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

Phone

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Consumer Advocacy

Contact our insurance experts for help with understanding your insurance rights, help with your claim, or for help filing a complaint against an insurer.

Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday

 

Phone

  •  (Toll Free)
    Hours:
    8:30 a.m. to 4:30 p.m., Monday - Friday

Ask an insurance expert

Contracting opportunities

Contact our team to learn more about current contracting opportunities or learn more about how to work with our office.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

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Criminal Investigations Unit

Contact our team to submit an insurance fraud report if you believe a person in Washington state is trying to cheat or commit fraud against an insurer or agent.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

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General inquiries

Contact our team if you have general questions about our agency and the work we do.

Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday

 

Phone

  • Hours:
    8:30 a.m. to 4:30 p.m., Monday - Friday

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Hearings unit

Contact our hearings unit with questions about an upcoming hearing or to request an appeal about disciplinary actions, mergers, acquisitions, or small pharmacy reimbursement appeals initial orders.

 

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Human Resources

Contact our HR team for help with applying for open positions, accessibility accommodations, or if you have questions about the application process.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

Phone

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Larry Robinette, Tribal Liaison

 

Phone

 

Legal Affairs

Contact us if you believe a company or individual has violated the law. Additionally, you may contact us if you have questions or would like additional information about an enforcement action the OIC has taken against an individual or company.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

Phone

  •  (Toll Free)
    Hours:
    8 a.m. to 5 p.m., Monday - Friday

Market Conduct

Contact our market conduct team with questions about the required annual reports or compliance with Washington insurance laws and regulations.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

Phone

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Office Support - IFCA

Contact our team with questions about filing a notice of a potential lawsuit under the Insurance Fair Conduct Act (IFCA).

Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday

 

Phone

  • Hours:
    8:30 a.m. to 4:30 p.m., Monday - Friday

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Office Support - SOP

Contact our team with questions about service of legal process (SOP).

Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday

 

Phone

  • Hours:
    8:30 a.m. to 4:30 p.m., Monday - Friday

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Policy and Legislative Affairs

Contact our policy team with questions about our rulemaking process, our proposed and adopted rules, or changes to Washington state laws.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

Phone

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Policy and Legislative Affairs - Rules coordinator

Contact our rules coordinator to submit comments on our proposed rules or ask questions about the rulemaking process.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

Phone

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Public Affairs and Media Inquiries 

Contact our public affairs team to request a comment from the commissioner or to schedule an interview.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

Phone

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Public Records

Contact our Public Records Office to request records from the Office of the Insurance Commissioner or to ask questions about the records request process.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

Phone

 

Fax

Fax: 360-664-2782

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Rates, Forms and Provider Networks

Contact our team if you have questions about submitting or preparing rate and form filings or provider contracts, HCBM contracts, and network access reports for health insurers.

 

Phone

 

Fax

Fax: 360-586-0759

Self-funded opt-in

Contact our team with questions about self-funded health plan opt-ins.

Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday

 

Phone

  •  (Toll Free)
    Hours:
    8:30 a.m. to 4:30 p.m., Monday - Friday

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SHIBA program administrative assistant

 

Email

Email: Admin4SHIBA@oic.wa.gov

Statewide Health Insurance Benefits Advisors (SHIBA)

Contact our SHIBA team for free and unbiased help with Medicare, including understanding your options or signing up for a plan.

Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday

 

Phone

  •  (Toll Free)
    Hours:
    8:30 a.m. to 4:30 p.m., Monday - Friday

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Statewide Health Insurance Benefits Advisors (SHIBA)

Contact our team if you believe you have experienced Medicare fraud, errors, or abuse. Our fraud specialists can assist you in filing a report.

Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday

 

Phone

  •  (Toll Free)
    Hours:
    8:30 a.m. to 4:30 p.m., Monday - Friday

Report Medicare fraud to SHIBA

Taxes and regulatory surcharge

Contact our premium tax experts with questions about taxes and regulatory surcharges for insurers.

Office Hours: 8 a.m. to 5 p.m., Monday - Friday

 

Phone

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