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Agency and Individual Licensing
Contact our licensing team for help with getting licensed as an insurance agent, keeping your license current, or renewing your license. You can also email our licensing team to cancel your license.
Office Hours: 8:30 a.m. to 12:00 p.m., Monday - Friday
Phone
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Hours:8:30 a.m. to 12:00 p.m., Monday - Friday
Agency and Individual Licensing - Compliance
Contact our agent and agency licensing compliance team to ask questions or learn more about how to stay in compliance.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Agency and Individual Licensing - Education
Contact our education team for help with accessing continuing education, getting licensed to provide education, or for help with required reporting for courses.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Agency and Individual Licensing - Surplus Lines
Contact our surplus lines team for help with getting licensed as a surplus lines broker or for help with reporting and tax requirements.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Balance billing arbitration
Contact our balance billing arbitration team with questions about the arbitration process or to submit a final settlement report.
If you received a surprise bill for in-network care, visit our Surprise or Balance Billing page to understand your rights under the Balance Billing Protection Act.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Company Licensing and Compliance
Contact our company licensing team with questions about getting authority to operate in Washington and remaining in compliance with our laws.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Company Supervision
Contact our team with questions about doing business in Washington or submitting annual reports and filings.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Company Supervision - chief financial analyst
Contact our financial analysis team with questions about required financial reporting in Washington, including submitting annual financial reports and filings.
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Company Supervision - financial examination
Contact our examination team with questions about financial examinations or for help with an ongoing examination.
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Company Supervision - Holding company manager
Contact our analysis team with questions about companies that are members of a holding company group and what is necessary for annual filings and reports.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Consumer Advocacy
Contact our insurance experts for help with understanding your insurance rights, help with your claim, or for help filing a complaint against an insurer.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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(Toll Free)Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Contracting opportunities
Contact our team to learn more about current contracting opportunities or learn more about how to work with our office.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Criminal Investigations Unit
Contact our team to submit an insurance fraud report if you believe a person in Washington state is trying to cheat or commit fraud against an insurer or agent.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
General inquiries
Contact our team if you have general questions about our agency and the work we do.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Hearings unit
Contact our hearings unit with questions about an upcoming hearing or to request an appeal about disciplinary actions, mergers, acquisitions, or small pharmacy reimbursement appeals initial orders.
Phone
Human Resources
Contact our HR team for help with applying for open positions, accessibility accommodations, or if you have questions about the application process.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Larry Robinette, Tribal Liaison
Phone
Legal Affairs
Contact us if you believe a company or individual has violated the law. Additionally, you may contact us if you have questions or would like additional information about an enforcement action the OIC has taken against an individual or company.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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(Toll Free)Hours:8 a.m. to 5 p.m., Monday - Friday
Market Conduct
Contact our market conduct team with questions about the required annual reports or compliance with Washington insurance laws and regulations.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Office Support - IFCA
Contact our team with questions about filing a notice of a potential lawsuit under the Insurance Fair Conduct Act (IFCA).
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Office Support - SOP
Contact our team with questions about service of legal process (SOP).
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Policy and Legislative Affairs
Contact our policy team with questions about our rulemaking process, our proposed and adopted rules, or changes to Washington state laws.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Policy and Legislative Affairs - Rules coordinator
Contact our rules coordinator to submit comments on our proposed rules or ask questions about the rulemaking process.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Public Affairs and Media Inquiries
Contact our public affairs team to request a comment from the commissioner or to schedule an interview.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Public Records
Contact our Public Records Office to request records from the Office of the Insurance Commissioner or to ask questions about the records request process.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Fax
Fax: 360-664-2782Rates, Forms and Provider Networks
Contact our team if you have questions about submitting or preparing rate and form filings or provider contracts, HCBM contracts, and network access reports for health insurers.
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday
Fax
Fax: 360-586-0759Self-funded opt-in
Contact our team with questions about self-funded health plan opt-ins.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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(Toll Free)Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
SHIBA program administrative assistant
Statewide Health Insurance Benefits Advisors (SHIBA)
Contact our SHIBA team for free and unbiased help with Medicare, including understanding your options or signing up for a plan.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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(Toll Free)Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Statewide Health Insurance Benefits Advisors (SHIBA)
Contact our team if you believe you have experienced Medicare fraud, errors, or abuse. Our fraud specialists can assist you in filing a report.
Office Hours: 8:30 a.m. to 4:30 p.m., Monday - Friday
Phone
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(Toll Free)Hours:8:30 a.m. to 4:30 p.m., Monday - Friday
Taxes and regulatory surcharge
Contact our premium tax experts with questions about taxes and regulatory surcharges for insurers.
Office Hours: 8 a.m. to 5 p.m., Monday - Friday
Phone
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Hours:8 a.m. to 5 p.m., Monday - Friday