For Consumers

Contact information for insurance consumers

Insurance questions and complaints

Mailing address:
PO Box 40256
Olympia, WA 98504-0256

Street address:
5000 Capitol Blvd., SEĀ 
Tumwater, WA 98501

Statewide Health Insurance Benefits Advisors (SHIBA)

Part of the insurance commissioner's consumer protection services, SHIBA provides free, unbiased, and confidential assistance with Medicare and health care choices.

Insurance fraud

File a report about someone selling insurance that seems too good to be true.

File a report about someone trying to commit fraud or cheat an insurance company.

Order insurance publications