For Consumers

Contact information for insurance consumers

Insurance questions and complaints

Mailing address:
P.O. Box 40256
Olympia, WA 98504-0256

Street address:
5000 Capitol Blvd., SE 
Tumwater, WA 98501

Statewide Health Insurance Benefits Advisors (SHIBA)

SHIBA, part of the insurance commissioners consumer protection services, provides free, unbiased and confidential assistance with Medicare and health care choices.

Insurance fraud

Is someone selling insurance that seems too good to be true? File a report with our Consumer Protection division. 

Have a tip for our fraud investigators? File a report about someone trying to commit fraud against an insurance company.

Order insurance publications