For Consumers

Choosing an insurance agent or broker

Choosing an agent or broker for your insurance needs is your choice.

How to select an insurance professional

Ask your friends, neighbors, co-workers and family about their experiences with their insurance agent or broker.

Check out potential licensed agents or brokers (fortress.wa.gov) before you decide to buy – it’s your right. We can tell you:

  • How many complaints consumers have filed against an agent or broker
  • Whether they’ve faced disciplinary action in the past