For Consumers

Insurance Fair Conduct Act (IFCA) laws and rules

The statute references below all link to the Washington state Legislature website (leg.wa.gov).

Laws and rules regarding the Insurance Fair Conduct Act (IFCA)

RCW

Topic

RCW 48.30.010 (leg.wa.gov)

Unfair practices in general - Remedies and penalties

RCW 48.30.015 (leg.wa.gov)

Unreasonable denial of a claim for coverage or payment of benefits

WAC 284-30-330 (leg.wa.gov)

Specific unfair claims settlement practices defined

WAC 284-30-350 (leg.wa.gov)

Misrepresentation of policy provisions

WAC 284-30-360 (leg.wa.gov)

Standards for the insurer to acknowledge pertinent communications

WAC 284-30-370 (leg.wa.gov)

Standards for prompt investigation of a claim

WAC 284-30-380 (leg.wa.gov)

Settlement standards applicable to all insurers