For Consumers

Insurance Fair Conduct Act (IFCA) laws and rules

The statute references below all link to the Washington state Legislature website (

Laws and rules regarding the Insurance Fair Conduct Act (IFCA)
RCW 48.30.010 Unfair practices in general - Remedies and penalties
RCW 48.30.015 Unreasonable denial of a claim for coverage or payment of benefits
WAC 284-30-330 Specific unfair claims settlement practices defined
WAC 284-30-350 Misrepresentation of policy provisions
WAC 284-30-360 Standards for the insurer to acknowledge pertinent communications
WAC 284-30-370 Standards for prompt investigation of a claim
WAC 284-30-380 Settlement standards applicable to all insurers