For Consumers

CRS Login help

How to login to CRS

Each time we upload a new complaint or document to CRS, you’ll receive an email that includes a link to login to CRS.

Remember:

  • Passwords are case sensitive.
  • Your primary complaint contact user ID is the acronym “CRS,” along with your company’s WAOIC# (CRS500846).
  • Secondary user IDs use the same format, plus a dash and the number in which they were added to the system as a secondary user (i.e., CRS500846-1, CRS500846-2, etc.). Note: Primary complaint contacts add and manage their secondary user list.

CRS login screen