For Consumers

Help for medical providers filing a complaint

Important:  If your complaint does not involve a health insurance claim, we cannot help you obtain payment for services you provided.

When filing a complaint about health insurance, if:

  • You include your patient's name or personal information, you must include the patient's signed medical release - see page 3 of the printable complaint form (PDF, 124KB).
  • You're only submitting general claim information (no patient names or personal information), you don't need a medical release.

File a complaint against an insurance company.