OLYMPIA, Wash. – Insurance Commissioner Mike Kreidler’s Consumer Protection program helped a Washington family recover a record $34.7 million in life insurance benefits following a death in Japan.

The recovery is the result of a complaint filed with Kreidler’s office in August. It is the largest in the agency’s history. 

An attorney representing the beneficiaries filed the complaint after Security Life of Denver Insurance Co. denied paying benefits because it claimed it had no certified proof the man who bought two policies had died. 

Records show he…

OLYMPIA, Wash. – Insurance Commissioner Mike Kreidler has extended two emergency orders. His order requiring health insurers to waive copays and deductibles for any consumer requiring testing for coronavirus (COVID-19) and his order protecting consumers from receiving surprise bills for lab fees related to medically-necessary diagnostic testing for COVID-19 are both extended until Nov. 24. 

Kreidler's order waiving cost-sharing applies to all state-regulated health insurance plans and short-term limited duration medical plans. The order on surprise billing…

OLYMPIA, Wash. – Insurance Commissioner Mike Kreidler extended his emergency order again, directing all state-regulated health insurers to make additional coverage changes to aid consumers during the coronavirus pandemic. His order is in effect until Nov. 13 and requires health insurers to:

Continue coverage for providing telehealth via methods including telephone and video chat tools such as Facetime, Facebook Messenger video chat, Google Hangout video, Skype and Go-to-Meeting.  Cover all medically necessary diagnostic testing for flu and certain other viral respiratory…

OLYMPIA, Wash. – Tomorrow marks the start of Medicare’s Open Enrollment Period – also called the Annual Election Period, which runs each year from Oct. 15 to Dec. 7. During this time, people on Medicare can: 

Switch from Original Medicare to a Medicare Advantage plan and vice versa. Drop or switch a Part D prescription drug plan, if you have Original Medicare. Switch to a different Medicare Advantage plan.

The Statewide Health Insurance Benefits Advisors (SHIBA) program – part of the Office of the Insurance Commissioner – is ready to help with all of these decisions. To…