OLYMPIA, Wash. — This fall, Insurance Commissioner Mike Kreidler contracted with Communications Resources NW to assess the Office of the Insurance Commissioner’s (OIC) workplace culture. He felt an independent evaluation of the OIC’s culture, and the agency leadership’s role in developing the culture, was important after a tumultuous year.
The assessment also considered the OIC’s results from the state Employee Engagement Survey, conducted annually by the Office of Financial Management. The final report was not intended to be a report card, but to help the agency understand…