OLYMPIA, Wash. — This fall, Insurance Commissioner Mike Kreidler contracted with Communications Resources NW to assess the Office of the Insurance Commissioner’s (OIC) workplace culture. He felt an independent evaluation of the OIC’s culture, and the agency leadership’s role in developing the culture, was important after a tumultuous year. 

The assessment also considered the OIC’s results from the state Employee Engagement Survey, conducted annually by the Office of Financial Management. The final report was not intended to be a report card, but to help the agency understand…

OLYMPIA, Wash. — Two Washington state men pled guilty in separate insurance fraud cases this fall after investigations by Insurance Commissioner Mike Kreidler’s Criminal Investigations Unit (CIU).

Joseph David Calvert, of Selah, pled guilty to two counts of false claims or proof and one count of making a false or misleading statement to a public servant. In November of 2022, he was ordered to serve 120 days of electronic home detention and to pay $600 in court fees.

Tory McMillen, of Friday Harbor, pled guilty to one count of false claims or proof and one count of theft in…

OLYMPIA, Wash. — Insurance Commissioner Mike Kreidler has ordered Sovereign Nations Insurance, LLC, to stop selling unauthorized health insurance in the state of Washington. 

Kreidler’s office issued the cease-and-desist order on December 20, 2022. 

The company is domiciled in Utah and describes itself as a tribally owned and tribally controlled domestic health insurance company, regulated by the three tribes that created it. The McCarran-Ferguson Act gives states regulatory authority over insurance. 

The company has sold health insurance policies in…

OLYMPIA, Wash. — Insurance Commissioner Mike Kreidler issued fines in November totaling $367,500 against insurance companies, producers, brokers, and individuals who violated state insurance laws and regulations.

Insurance companies

Aetna Life Insurance Company, Hartford, Conn.; fined $50,000 (order 22-0615).

Aetna failed to include a required Balance Billing Protection Act standard message in correspondence with providers and did not provide a timely response to predetermination and prior-authorization requests.

American Family Mutual Insurance Company S.I., Madison,…