Language Link is a service all SHIBA volunteers can use to talk to clients who speak languages other than English.
How to use it
Enter account number 19097, followed by the # sign
Select 1 to connect directly to your Spanish interpreter, or:
- Select 2 to connect to a Russian interpreter
- Select 3 to connect to a Vietnamese interpreter
- Select 4 to connect to a Somali interpreter
- Select 9 for all other languages
Enter division code 303
Note: If you require a third-party call, press 9 to reach a customer service representative.