For Consumers

Password help

I forgot my password. How do I login?

Click “Forgot Password?” on the main CRS Web page in the user login box.

Forgot password screen

Enter your user ID and email address.

Click "Submit."

Forgot password screen to type in User ID and Email address

How do I change my password?

After you login, select "Change Password" from the “Menu Options” in the left-hand navigation

Menu options showing change password

  1. Enter your old password.
  2. Enter your new password.
  3. Confirm your new password by entering it again.
  4. Click “Submit.”
CRS Password Requirements