For Consumers

Things to consider before you start your appeal

To file an actual appeal, you or your authorized representative will need to follow the process established by your health plan. However, before you file an appeal, here are some things to consider:

Note: Whether or not you file an appeal, you may also want to file a complaint with our office. The appeals and complaint processes are different, and can take place simultaneously without affecting each other. If in doubt, you may want to try both avenues to resolve your issue.