At the Office of the Insurance Commissioner (OIC), we get a variety of public records requests. Sometimes, the records people request are already available on our website or the request is for information we do not collect or maintain. Before you submit a request, you may want to check out these frequently asked questions to get you to the information you are looking for as quickly as possible.
Common public records requests for information already on the OIC's website:
The following are common requests for publicly available information and links to where you can find it.
Can you send me information on my insurance agent (or insurance company)?
Our office created an online tool you can use to look up information about insurance agents, agencies and companies licensed to do business in Washington state.
In this database you can find information about your insurance agent or company, including:
- Contact information
- License status
- Appointments/affiliations
- Company complaint history
- Disciplinary orders
- Premium tax filings
- Independent review decisions
- Network access reports
- Company financial statements
Can you send me all the complaints made against my insurance company?
The OIC has an online tool you can use to look up an agent, agency or company (fortress.wa.gov). It contains comprehensive information on insurance agents and companies, including:
- Contact information
- License status
- Appointments/affiliations
- Company complaint history
- Disciplinary orders
- Premium tax filings
- Independent review decisions
- Network access reports
- Company financial statements
Can you send me the rates my insurance company filed with the OIC?
We have a rate and form filings search engine anyone can use to see all publicly available rate and form filings submitted to our office for approval. Our database contains all rate and form filings submitted to the OIC within the last eight years.
Is there a way to be notified when my health insurance rates increase?
Yes! You can sign up on our site (fortress.wa.gov) to get an email notification when health insurance companies file new rate increase requests with the OIC.
Can you tell me if there's a lawsuit against my insurance company?
The Insurance Fair Conduct Act (IFCA) makes it illegal for insurance companies to deny claims unreasonably or engage in unfair claims practices. View our IFCA information to see if there's a potential lawsuit filed against your company or to learn how to file notice of a potential lawsuit.
I'm an appraiser and need to determine the present value of an annuity. Can you send me the life-expectancy table published by your office?
If you're an employee of the courts or an appraiser working to determine the value of a life and term estate or annuity, the life-expectancy table you should use is publicly available on our website. Please note, this information is strictly statistical and doesn't consider any personal health or lifestyle information.
Common public records requests for information we don't collect or maintain:
It's important to know that the OIC does not collect or maintain insurance information on individual policyholders. Here are some examples of common records requests for information we can't provide and links to help you find what you're looking for.
Can you help me find my father's old life insurance policy?
We don't collect or keep records on any individual life insurance policyholders, but we have put together a list of tips to help people find life insurance policies for their loved ones.
I was in an accident. Can you tell me what insurance the other driver has?
You will need to check with the other driver. If law enforcement was requested at the scene of the accident, it may be a good idea to contact the law enforcement agency to see if they have the other driver's information.
Can you send me information on an insurance claim I made?
You will need to contact your insurance company information on any claims made. You can use our online tool to look up an insurance agent, agency, or company's contact information (fortress.wa.gov).
Can you send me the insurance policy information on a home/business at 123 Main Street?
At the OIC, we don't collect or store records of individual policyholders. If you'd like to know about the insurance coverage of a home or business, you will need to ask the property owner.
Can you tell me if there were any insurance claims against a particular property?
We don't collect or maintain records of claims against a specific property. But, LexisNexis®, a consumer reporting agency, does generate a Comprehensive Loss Underwriting Exchange (CLUE) report. This may be helpful if you're looking for information about claims.
Still can't find what you're looking for? Contact us!
If you don't see the answer to your question here and still can't find what you're searching for, please contact our office. We will make every effort to refer you to a resource that may be able to assist you.