For Consumers

New online tool helps people find lost life insurance policies

Contact Public Affairs: 360-725-7055

November 28, 2016

OLYMPIA, Wash. – Insurance Commissioner Mike Kreidler today announced a new national online service (www.naic.org) that helps consumers find a deceased person’s lost life insurance policies and annuities.

The National Association of Insurance Commissioners created the new online Life Insurance Policy Locator. It provides nationwide help in finding old life insurance policies or annuities. An estimated $1 billion in benefits are unclaimed, according to Consumer Reports.

“Many people don’t know where to begin when searching for a lost life insurance policy or annuity,” said Kreidler. “The life insurance policy locator streamlines and simplifies the process for consumers and insurance companies.”

Consumer requests are encrypted and secured to maintain confidentiality. Participating insurers will compare submitted requests with available policyholder information and report all matches to state insurance departments through the locator. Companies will then contact beneficiaries or their authorized representatives.

In 2015, life insurers paid more than $74 billion in insurance policy benefits to consumers nationwide. Since 2010, state insurance regulators have investigated unclaimed life insurance benefits. To date, nearly 23 regulatory actions have resulted in returning more than $6.75 billion life insurance proceeds to U.S. consumers.

Learn more about how to search for a lost life insurance policy or use the new online search (www.naic.org).