For Consumers

Kreidler: Coordinated Care’s $150,000 refund to Exchange enrollees a positive step to improved service

Insurance Commissioner Mike Kreidler made the following statement about Coordinated Care’s refund to over 400 enrollees in its health insurance plans sold through Washington’s Health Benefit Exchange.

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December 22, 2017

"The action that Coordinated Care is taking today to refund $150,000 to enrollees because of an error in calculating their out-of-pocket medical costs is welcome and proof the company is taking steps to improve service to consumers in Washington.

“The company recognized that its system was not working properly for 476 enrollees in its Exchange plans. The company is acting quickly to make them whole. I applaud the efforts. This is a positive sign for me that Coordinated Care is making good on its recent commitment to bolster services to its enrollees."

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