For Consumers

Flood insurance - frequently asked questions

How do I find out more about flood coverage?

You can learn more through the federal National Flood Insurance Program (NFIP) (www.floodsmart.gov). The federal government makes flood insurance available within participating communities.

Where do I buy flood insurance?

You buy it through an insurance agent or company. The company you select:

  • Handles the premium billing and collection
  • Issues the policy
  • Facilitates any claims on behalf of the federal government

Who do I contact for more help with flood insurance?

How do I file a FEMA disaster claim?

If you have flood insurance and already filed a flood claim, FEMA encourages you to also apply for disaster assistance. You might qualify to receive help for uninsured or underinsured losses, including help for temporary housing.