For Consumers

Federal No Surprises Act

Congress enacted the No Surprises Act in December 2020, as part of the Consolidated Appropriations Act of 2021.

OIC request legislation

Behavioral health crisis services

OIC/HCA/DOH carrier behavioral health issues meeting

On June 23, 2022, the Office of the Insurance Commissioner hosted a meeting with the Washington state Health Care Authority and Department of Health to discuss behavioral health crisis services.

Technical Assistance Advisory of E2SHB 1688 

This technical assistance advisory addresses the OIC's implementation of E2SHB 1688 (Chapter 263, Laws of 2022). The TAA is effective April 1, 2022.

Consumer notice

The OIC has updated the standard template language for a notice of consumer rights that satisfies both the federal No Surprises Act and Washington's Balance Billing Protection Act, as amended by E2SHB 1688 (Chap. 263, Laws of 2022). Health plans subject to the BBPA, carriers, providers, and facilities, must use this updated notice beginning May 6, 2022. 

Translated consumer notice

Memorandum to self-funded group plans