For Consumers

Coronavirus and health insurance


Information about coronavirus and health insurance for consumers, insurers and medical providers. 

Dental insurance and PPE

We’ve heard from consumers that some are being billed an out-of-pocket surcharge for personal protective equipment (PPE) by their dentists because their insurance won’t cover the cost. We have heard of patients being charged $10 to $30 for PPE. 

Dental insurers can choose to cover it, and our office expedites reviews of plans to do so.

The following insurers have notified us they will cover the cost of PPE during dental procedures:

  • Delta Dental

Frequently asked questions about coronavirus and health insurance

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Frequently asked questions about coronavirus and health insurance in other languages

Employer-sponsored health insurance

Many employers have contacted our office about how to maintain their employees' health coverage during the coronavirus pandemic. We have let all health insurers know they have flexibility in defining who is eligible for coverage under the employer-sponsored health plan. If an employer would like to try to keep their employees covered or have other questions about their health insurance, they should reach out directly to their health insurer or insurance broker. 

Emergency orders and announcements

Commissioner Kreidler has the authority under state law to give direction to health insurers on coverage issues once an emergency has been declared by the governor.