For Consumers

Company complaints

Consumers are welcome to submit a formal complaint to our agency in writing or orally if they are dissatisfied with an insurance company.

To see if a company has any complaints against it, use the agent, agency and company lookup tool (there's a link to the tool in the See Also section at the bottom of this page) to search for a company. A link to the company's complaint history can be found in the “Company complaint history” section. Our agency maintains a two-year history of complaints. If you are looking for older complaints, please call us at 800-562-6900.