For Consumers

Agent and company help - contact us


Have an insurance question? Email us or call our Insurance Consumer Hotline 8 a.m. to 5 p.m., Monday - Friday at:

  • 800-562-6900 (toll-free)

  • 360-586-0241 (TDD)

  • 360-725-7072 (Spanish)

A live person answers every call and will either answer your question or connect you with one of our insurance experts. We answer more than 500 calls a day and save consumers nearly $10 million a year. Maybe we can help you!

Find helpful information about shopping for insurance in our Consumer section of our website.

Agents and Brokers

Find useful licensing information in the Producer Licensing and Oversight section of our website. You can also  email Licensing or call 360-725-7144.