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About CATS Data Entry training
CATS Data Entry Training
- About CATS Data Entry training
- Log in
- Enter a Client Contact Record (CCR) form
- Enter a Public & Media Activity (PMA) form
- Enter a Volunteer Activity Timesheet
- Get a paper copy of this training:
- Download a printable copy (PDF 2.8 MB) please print double-sided!
- Order a copy from Department of Enterprise Services (DES).
Welcome! This training will help you learn to enter data into CATS.
Why does this matter? Our funders use this information to support the SHIBA program. Thanks for all the help you give SHIBA and your local community!
What does CATS Data Entry training include?
How much time does CATS Data Entry training take?
What do I need to take the training?
Will my practice affect live CATS data?
What else should I know about CATS Data Entry training?
What does CATS Data Entry training include?
It includes written steps, screen shots, demonstration videos, and time to practice online what you've learned.
You may review steps and screenshots online or on paper (see the box above to get a paper copy).
The training shows how to:
1. Log in to CATS
2. Enter a Client Contact Report (CCR) form
3. Enter a Public and Media Activity (PMA) form
4. Enter a Volunteer Activity Timesheet
How much time does CATS Data Entry training take?
The training is self-paced. Work at your own speed and take as long as you need to read, watch videos and practice the steps.
We suggest you allow four hours to complete the training, but you do not have to complete it all at once.
Keep track of time you spend on this training, and enter a Volunteer Activity Timesheet!
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What do I need to take the training?
- Internet access
- A SHIBA ID – Get this from your volunteer coordinator
- A CATS password – The eSHIBA Help Desk sent this to you after your volunteer coordinator entered your Resource Record (a form you filled out when you started volunteering for SHIBA) into CATS. If you can’t find it, check your junk email folder (where your email provider automatically routes anything that may look like Spam). Or, follow the steps for Forgot password, to have a new temporary password sent to you.
Will my practice affect live CATS data?
No, if you practice in the CATS Training system. CATS Training is a database that looks and
works exactly like the regular CATS system, but CATS Training does not
create or affect actual data (it is for practice only).
For this training, all practice instructions will link you to CATS Training. Your SHIBA ID and CATS password work in both regular CATS and in CATS Training.
What else should I know about CATS Data Entry training?
- Reduce distractions.
- Allow yourself enough time.
- Complete all practice activities.
- CATS and CATS Training “time out” after nine hours of inactivity. If you step away from your computer for several hours and then return, you may have to log into CATS or CATS Training again.
- Watch for guiding symbols, including:
- Helpful hints:
Hint - Required CATS information:
Make it count - Chance for hands-on practice:
Time to practice
- Helpful hints:
What if I run into problems?
We hope training runs smoothly! But if not, please try these solutions:
If you can't log in to CATS Training, contact the eSHIBA Help Desk at:
|
Hint: If it is outside normal business hours, leave a message so we
can get back to you. |
If you have questions about the training content,
contact:
- Your “buddy” or “mentor,” or another skilled volunteer
- Your volunteer coordinator
- Your regional trainer
- The e-SHIBA Help Desk
Have questions, comments, or suggestions
about this training?
Office of the Insurance Commissioner | Phone: 360-725-7000 Free insurance consumer hotline 1-800-562-6900 |
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