Washington State Office of the Insurance Commissioner
Washington State Statewide Health Insurance Benefits Advisors Logo

Contact the Statewide Health Insurance Benefits Advisors (SHIBA) HelpLine




Phone:1-800-562-6900 (24 hour referral hotline)
Mail:SHIBA HelpLine
Office of Insurance Commissioner
P.O. Box 40256
Olympia, WA 98504-0256

Do you have questions or concerns you'd like to discuss with a volunteer counselor?
Find a local SHIBA Helpline office:Use our Interactive map or our list of counties.
Or email us:SHIBAhelpLine@oic.wa.gov, include your:
  • Name,
  • Contact information, and
  • Concerns you'd like to discuss.
We'll send your email to the SHIBA Helpline office closest to your home. You may also contact them directly by using our interactive map or our list of counties.

Interested in becoming a volunteer?

Join the SHIBA HelpLine volunteer team today! We offer volunteer opportunities for people who love to help others and contribute to their local community. Call 1-800-562-6900, or contact a local office directly. You can also see our "Become a SHIBA HelpLine Volunteer" site.


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