2011 Orders

Orders posted below are unverified duplicates of official orders actually entered. To get an official version of the order contact:

Renee Molnes
Phone: 360-725-7047
Email: legal@oic.wa.gov

Orders 201 to 250 of 262
 
Name Violation Issue Date Action Order

Ruble, Karin C. d/b/a Bryant-Toups, Inc.
Woodinville, WA
Signing applications knowingly making false representations when she did not solicit or have personal knowledge of the facts being represented. 9/27/2011 $500 Fine 11-0209
Comments:

Ruble, Robin V. d/b/a 1st National Group, Inc.
Bellevue, WA
By signing at least nine applications knowingly making false representations and failing to provide replacement forms to the replacing insurer. 9/9/2011 Order Revoking License 11-0208
Comments:

Rupp, David
Anchorage, AK
Convictions for Possession of Marijuana and Obstructing a Peace Officer, as well as the actions against him by the insurance regulators of Washington and Alaska, meet this standard and authorize the OIC to issue his producerís license on a probationary basis for the first licensing period. 11/21/2011 Consent Order Setting Conditions for Probationary Producerís License 11-0243
Comments:

Rushing, Cynthia L.
Spokane, WA
Use of premium account funds for own use. 12/22/2011 Order Revoking License 11-0283
Comments:

Safeco Insurance Company of America, General Insurance Company of America, First National Insurance Company of America, Safeco Surplus Lines Insurance Company
Keene, NH
Change state of domicile from Washington to New Hampshire 1/12/2012 Redomestication approved 11-0261
Comments:

Samaritan Ministries International; Samaritan MV; Save to Share; Christian Health Care Newsletter; Pittenger, Ted; Ackerman, Eric; Reutter, Ken; Ben-Ezra, Jonathan; Stewart, Robert; Stuber, Jed; Ben-Ezra, Seth; Easley, Cameron; Driggers, Richard; Evans, Bryan; Hopp, Anthony; Arington, DeWayne; Lansberry, James; Chaney, John; Pyles, Jamie; McHugh, Steve; King, Ray; Kurth, William; Lewis, Frank; Lewis, Kari;
Peoria, IL
On May 11, 2011 Washington Governor Christine Gregoire signed ESSB 5122 into law, which changes the definition of ďHealth Benefit PlansĒ which are subject to the Washington Insurance Code. The new definition now excludes health care sharing ministries such as that operated by Respondents from regulation under the Washington State Insurance Code. 4/1/2011 Order to Cease and Desist Rescinded 11-0075
Comments:

Sanchez, Rosamaria,
Eudlic, OH
Failure to respond. 2/15/2011 Revocation 11-0028
Comments: Fingerprint replacement card

Santiago, Franco C.
Tacoma, WA
Failed to submit fingerprint card, no change of address submitted 6/28/2011 Order Revoking License 11-0160
Comments:

Sayson, Andrea P.
Kaneohe, HI
Failure to respond. 12/12/2011 License revoked. 11-0295
Comments:

Schmertz, Colleen S.
Bellingham, WA
Issuing bail bonds on behalf of Accredited without having a surety insurance producer license. 7/12/2011 $1,000 fine with $500 suspended 11-0079
Comments:

Schrank, Darlene J.
Kennewick, WA
Failing to leave a Notice of Replacement form with consumers. 9/13/2011 $500 Fine 11-0202
Comments:

Seattle Symphony Foundation
Seattle, WA
Failed to maintain minimum unrestricted net assets. 8/15/2011 Order Suspending Certificate of Exemption 11-0174
Comments:

Seelig Fuel, Inc.
Seattle, WA
Failure to timely file. 4/26/2011 $750 Fine 11-0062
Comments:

Service Net Warranty LLC
Wilmington, DE
Failure to timely file. 4/27/2011 $500 Fine 11-0081
Comments:

ServiceMaster Clean
Memphis, TN
Submitting falsified class roster to the OIC and issuing fourteen false certificates of completion to attendees. 3/24/2011 $14,000 Fine 11-0007
Comments:

ServiceMaster of Seattle
Bellevue, WA
Offering a course for credit without the prior approval of the Commissioner. 1/21/2011 $250 Fine 11-0006
Comments:

Settle, Dustin L.
Shelton, WA
Felony conviction and failure to timely notify the OIC of that conviction. 11/14/2011 Consent Order Setting Conditions for Probationary Producerís License 11-0248
Comments:

Shadron, Monique Renee
Longwood, FL
Failure to Respond 6/19/2011 Order Revoking License 11-0134
Comments:

Shelnut, James T.
Augusta, GA
Failure to report administrative actions. 8/11/2011 Order Revoking License 11-0182
Comments:

Shigaki, Dale M.
Seattle, WA
By exerting undue pressure and influence over a consumer to sign a change of producer form without the consumerís fully understanding and consent, and otherwise providing misleading information and by photocopying a consumerís signature on to a change of producer document without a consumerís knowledge and consent and otherwise altering the policy number on said document. 11/21/2011 $2,000 fine 11-0271
Comments:

Smith, Naomi R.
Seattle, WA
Conviction for conversion. 9/28/2011 Consent Order Setting Condition for Probationary Producerís License 11-0223
Comments:

Smith, Robert S.
Redmond, WA
Application for renewal of producer license with history of FINRA action. 7/19/2011 Consent Order Setting Conditions for Probationary Producerís License 11-0148
Comments:

Spokane United Methodist Homes
Spokane, WA
Failure to maintain minimum unrestricted net assets 8/15/2011 Order Suspending Certificate of Exemption 11-0176
Comments:

Steiner, Theresa B.
University Place, WA
Failure to respond. 11/30/2011 Order revoking license. 11-0264
Comments:

Steitz, Mitchell
Cashmere, WA
Failure to respond; and lying to his insurance clients, obtaining their money under false pretenses, and misappropriating and converting money received to his personal use. 3/31/2011 Order Revoking License 11-0043
Comments:

Stevens, Scott L. and RVProtection.net, Inc.
Mill Creek, WA
Acting as the agent/dealer of and assisting in the sale of an unauthorized motor vehicle service contract to a Washington consumer. 12/19/2011 Order to Cease and Desist 11-0301
Comments:

Stewart Title Guaranty Company
Houston, TX
Vicariously liable for agent's unlawful advertising with a producer of title insurance. 12/13/2013 $10,000 fine imposed after hearing. 11-0106
Comments:

Strong, Michele M.
Longview, WA
Convictions for felony theft demonstrate dishonest practices and untrustworthiness. 10/28/2011 Consent Order Setting Conditions for Probationary Producerís License 11-0238
Comments:

Stults, Wesley W.
Tacoma, WA
Failure to respond. 12/12/2011 License revoked. 11-0296
Comments: OIC Order No. 11-0296 has been rescinded. See OIC Order No. 13-0206 - Consent Order Rescinding Order No. 11-0296 And Levying A Fine

Suarez, Francis
Seattle, WA
By failing to develop and implement written policies, standards, and procedures for the management of health information, to guard against the use of disclosure of nonpublic health information by the licensee. 5/21/2012 Revocation order reduced to imposition of a fine of $250 11-0187
Comments:

Swiss Valley Agency, Inc. d/b/a North Town Insurance
Spokane, WA
Failure to properly disclose the full amount of the fee paid by the insured, the full amount of any commission paid to the insurance producer by the insurer, and explanation of any offsets or reimbursements, receipt of additional commission by the producer, and the full name of the insurer that may pay such commissions. 6/20/2011 $250 fine 11-0133
Comments:

T.A.S.A. of KY, Inc.
Edgewood, KY
Failure to keep registration information current and report changes within thirty days. 12/1/2011 $1000 11-0254
Comments:

Tacoma Orthopedic Association
Tacoma, WA
Failed to maintain minimum unrestricted net assets. 8/29/2011 Order Suspending Certificate of Exemption 11-0191
Comments:

Taylor, Ralph G. and Orion Insurance Group
Lynnwood, WA
Use of a broker fee agreement that did not meet statutory requirements in connection with the collection of fees. 6/21/2012 Imposition of a $250 fine 11-0123
Comments:

The Museum of Flight Foundation
Seattle, WA
Failure to timely file. 6/21/2011 $750 fine 11-0126
Comments:

Thornley, Johnna K.,
Canyon, TX
Failure to respond. 2/8/2011 Revocation 11-0020
Comments: Re: Administrative action taken by another state.

Ticor Title Company
Cleveland, OH
Advertising with producers of title insurance business. 5/24/2011 $3,000 fine 11-0076
Comments:

Ticor Title Company
Renton, WA
Sponsoring a promotional function, including a convention, off the title companyís premises, whether the function is self-promotional or not and conducting an educational seminar consisting solely of education regarding title insurance, title to real property, and escrow topics without attendees actually paying the greater of all expenses associated with the delivery of the educational program or what the attendee would pay to attend the seminar sponsored by entities other than title companies on the open market. 9/1/2011 $1,500 Fine 11-0179
Comments:

Timber Products Manufacturers Trust
Spokane, WA
Failure to timely file. 10/17/2011 $500 Fine 11-0215
Comments:

TracGuard Services, LLC; Terry, Jose L.; and Tudela, Alberto
North Miami, FL
Engaging in the unauthorized business of insurance in the State of Washington. 11/14/2011 Order to Cease and Desist 11-0263
Comments:

Tychsen, Robert
El Cajon, CA
Selling, soliciting, or negotiating insurance in Washington without a Washington insurance producer license 2/10/2012 $1,750 Fine 11-0230
Comments:

Unicare Life and Health Insurance Company
Indianapolis, IN
Using unapproved rates; not keeping full and adequate accounts and records of its transactions and affairs; using policy forms in Washington which contained an unapproved coverage exclusion; using unlicensed and/or unappointed producers to market and sell policies of insurance, utilizing an Excess Coverage provision in its policies after July 2007 which did not conform with Coordination of Benefits Rules. 1/12/2012 $100,000 Fine 11-0298
Comments:

UnitedHealthCare Insurance Company
Hartford, CT
Misdirecting enrollees who wished to obtain review by an IRO to the OIC rather than to United to initiate the review. 8/15/2011 $52,000 fine with $26,000 suspended 11-0173
Comments:

Universal Casualty Company
Elk Grove Village, IL
Not responding to pertinent communications from claimants within ten working days, not maintaining all notes and work papers pertaining to claims in enough detail so that pertinent events and dates of events could be reconstructed, not completing the investigation of claims within thirty days after receiving notification of claims, and misrepresenting facts of insurance policy provisions to consumers. 12/8/2011 $5,000 fine and Universal shall immediately cease selling, writing, marketing, and renewing policies of insurance in the State of Washington unless so required to renew by the 20 day notice provision under RCW 48.18.2901(1)(b), and shall, within 30 days from the expiration of the last policy date, notify the OIC of such in writing and Surrender its Certificate of Authority. 11-0212
Comments:

Unum Life Insurance Company of America
Portland, ME
Selling group long term care policies on contract forms that had not been amended and approved to comply with changes in the long term care insurance laws and using policy contract forms that were not properly amended to reflect changes to the long term care insurance laws, and no longer approved for such use without such amendments. 6/20/2011 $75,000 fine 11-0117
Comments:

US Rail Insurance Company, A Retention Group
Boston, MA
Placed in Liquidation. 8/29/2011 Order Revoking Registration 11-0189
Comments:

Vehicle Protection, Inc.
Lees Summit, MO
Failure to timely file. 3/30/2011 $500 Fine 11-0064
Comments:

Verginia, Chad M.
Snohomish, WA
Falsely answering no to the question on his application regarding criminal convictions, judgment, or deferrals, the licensee knowingly made false representations. 3/15/2012 Order Revoking License 11-0239
Comments: After a hearing, the Order Revoking License was upheld and Licensee ordered to surrender license.

Victoria Fire & Casualty Company
Cleveland, OH
Failing to furnish the Commissioner with an adequate response to an inquiry concerning a complaint within 15 working days after receipt of inquiry and failing to respond in writing to inquiries from the Insurance Commissioner relative to the business of insurance within 15 business days from receipt. 7/20/2011 $10,000 fine with $5,000 suspended and Compliance Plan 11-0068
Comments:

Vision Service Plan
Seattle, WA
Offering contracts using previously unfiled rate schedules and offering previously unfiled negotiated contracts. 4/26/2011 $5,000 fine with $4,000 suspended 11-0082
Comments:

Orders 201 to 250 of 262
First 50 Orders Previous 50 Orders Next 50 Orders Last 50 Orders
 

These enforcement actions taken by Mike Kreidler, Washington state Insurance Commissioner, are a primary tool in protecting the people of Washington.

Type of Entity Authority to Suspend or Revoke Authority to Fine
Agent or broker RCW 48.17.530 RCW 48.17.560
Insurance company RCW 48.05.140 RCW 48.05.185
Health care service contractor RCW 48.44.160 RCW 48.44.166
Health maintenance organization (HMO) RCW 48.46.130 and RCW 48.46.135

Updated 04/06/2014

See also

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