Washington State Office of the Insurance Commissioner
Insurance Fair Conduct Act
It's illegal for your insurance company to unreasonably deny your insurance claim or violate laws that govern unfair claims-settlement practices. If it does either, you have legal recourse as a policyholder to seek punitive damages in court.
2014 notices of potential lawsuits (PDF, 150KB)
2007-13 notices of potential lawsuits (PDF, 5.87MB)
Need more help?
Email an IFCA coordinator
"My car has just been totaled.
What happens now?"
Learn about total loss