Company Complaint Response System (CRS)

Effective January 1, 2014, insurers are required by WAC 284-30-360(2) and WAC 284-30-650 ( to use CRS for responding to complaints.

Responding via fax, U.S. Mail or other method of communication outside the CRS application is a violation of Washington state regulations.

Updated 04/22/2014

See also

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