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  We're here to protect insurance consumers

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Need help or not sure you have a complaint?

File a complaint and we'll:

• Contact the insurance company on your behalf.
• Review and share their response with you.
• Require them to address your concerns and follow Washington state insurance laws and regulations.
• Suggest steps you could take to resolve your issue.
• Complete your complaint within 60 days.
• Make your complaint a part of the company's public record.

Not sure if you should file a complaint?

If you just have a question, give us a call or email us. If you feel you've been treated unfairly, file a complaint.

It's easy! Filing a complaint helps us start acting on your behalf right away.

• What you can expect from us
• Issues we can't resolve and suggestions for where to get help
• Complaint confidentiality statement

 

Updated 03/05/2012