Other places to go for help

If we're unable to help you with your insurance issue, the following agencies may be able to help you:

If it involves: Contact:

Health-insurance related

Washington Healthplanfinder (the Exchange)

 

Washington Healthplanfinder (www.wahealthplanfinder.org)
855-923-4633

Appeals: 855-859-2512 or email: appeals@wahbexchange.org

Medicare Part A or B, Medicare Part D drug plan, or a Medicare Advantage plan

Centers for Medicare and Medicaid Services (www.cms.gov)
1-800-MEDICARE (800-633-4227)

Workers’ compensation claim

Washington State Department of Labor and Industries (www.lni.wa.gov)
800-547-8367

Federal employee health or life insurance plan or Multi-State Plan Program

 

U.S. Office of Personnel Management (www.opm.gov)
202-606-1800

Complaint against a health care provider

Washington State Department of Health (www.doh.wa.gov)
800-525-0127

Health insurance policy you bought in another state

That state's insurance commissioner’s office (www.naic.org)

Washington Apple Health (for kids and adults)

Apple Health (www.hca.wa.gov)

877-543-7669

Uniform Medical Plan

Uniform Medical Plan (www.ump.hca.wa.gov)
800-762-6004

Self-funded employee health plan or

Consolidated Omnibus Budget Reconciliation Act (COBRA) plan

U.S. Department of Labor (www.dol.gov)
866-444-3272

Auto-insurance related

Hard-to-insure drivers who can't find auto coverage - ask an insurance agent about the Automobile Insurance Plan

Automobile Insurance Plan (www.aipso.com)
888-424-0026

Mandatory auto insurance requirements, proof of auto liability insurance, filing SR22s and vehicle titles

Washington State Dept. of Licensing (www.dol.wa.gov)
360-902-3600

Certificate of Proof of Financial Responsibility

Washington State Treasurer (www.tre.wa.gov)
360-902-9045

Home or business insurance related

Flood insurance for home and commercial coverage (including complaints and filing claims)

National Flood Insurance Program (NFIP) (www.floodsmart.gov)
888-379-9531

Washington State Fair Plan for people who can't find homeowner or commercial property insurance up to $1.5 million

Washington Fair Plan (www.wafairplan.com)
425-745-9808

Miscellaneous

Foreclosure, identity fraud or issues involving Washington state banks, credit unions, mortgage brokers and payday lenders

Washington State Dept. of Financial Insitutions (www.dfi.wa.gov)
877-746-4334

Issues about a business that affects interstate commerce

Federal Trade Commission (FTC) (www.ftc.gov)
877-382-4357 Seattle: 206-225-6350

Issues about non-insurance Washington state businesses

Washington State Office of the Attorney General (www.atg.wa.gov)
800-551-4636

Updated 09/09/2014

See also

Need more help?