Other places to go for help
If we're unable to help you with your insurance issue, the following agencies may be able to help you:
If it involves: |
Contact: |
|---|---|
Health-insurance related |
|
Medicare Part A or B, Medicare Part D drug plan, or a Medicare Advantage plan |
Centers for Medicare and Medicaid Services (www.cms.gov) |
Workers’ compensation claim |
Washington State Department of Labor and Industries (www.lni.wa.gov) |
Federal employee health or life insurance plan |
U.S. Office of Personnel Management (www.opm.gov) |
Complaint against a health care provider |
Washington State Department of Health (www.doh.wa.gov) |
Health insurance policy you bought in another state |
That state's insurance commissioner’s office (www.naic.org) |
Basic Health Plan |
Basic Health (www.basichealth.hca.wa.gov) |
Uniform Medical Plan |
Uniform Medical Plan (www.ump.hca.wa.gov) |
Self-funded employee health plan (but call us first at 800-562-6900, as you may be able to file a complaint with us) |
U.S. Department of Labor (www.dol.gov) |
Consolidated Omnibus Budget Reconciliation Act (COBRA) plan |
U.S. Department of Labor (www.dol.gov) |
Auto-insurance related |
|
Hard-to-insure drivers who can't find auto coverage - ask an insurance agent about the Automobile Insurance Plan |
Automobile Insuarnce Plan (www.aipso.com) |
Mandatory auto insurance requirements, proof of auto liability insurance, filing SR22s and vehicle titles |
Washington State Dept. of Licensing (www.dol.wa.gov) |
Certificate of Proof of Financial Responsibility |
Washington State Treasurer (www.tre.wa.gov) |
Home- or business-insurance related |
|
Flood insurance for home and commercial coverage (including complaints and filing claims) |
National Flood Insuarnce Program (NFIP) (www.floodsmart.gov) |
Washington State Fair Plan for people who can't find homeowner insurance |
Washington State Fair Plan (www.wafairplan.com) |
Miscellaneous |
|
Foreclosure, identity fraud or issues involving Washington state banks, credit unions, mortgage brokers and payday lenders |
Washington State Dept. of Financial Insitutions (www.dfi.wa.gov) |
Questions or complaints about a business that affects interstate commerce |
Federal Trade Commission (FTC) (www.ftc.gov) |
Questions or complaints about non-insurance Washington state businesses |
Washington State Office of the Attorney General (www.atg.wa.gov) |
Updated 02/11/2013
See also
Need more help?
- Call us at 800-562-6900, 8 a.m. to 5 p.m., Monday - Friday
- Email us