Office locations and directions
| Commissioner | |
| Mike Kreidler | askMike@oic.wa.gov |
| Consumer Protection | |
| Consumer inquiries | Toll free: 1-800-562-6900 Olympia: 360-725-7080 Fax: 360-586-2018 TDD: 360-586-0241 Email: cad@oic.wa.gov |
| Order publications | Publication request |
| Request an investigation regarding an agent, adjuster or broker | Online Investigation request form |
| Submit a complaint about an insurance company | Online complaint form |
| Holocaust survivors assistance | 1-800-562-6900 hsap@oic.wa.gov |
| Free health care counseling - Statewide health insurance benefits advisors (SHIBA) | 1-800-562-6900 SHIBAhelpLine@oic.wa.gov |
Mailing address
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| Agents and Brokers | |
| Licensing information | 360-725-7144 Fax: 360-586-2019 LicInfo@oic.wa.gov |
| Education | 360-725-7146 joem@oic.wa.gov |
| Investigation and enforcement | 360-725-7263 Fax: 360-586-2020 vickie@oic.wa.gov |
| Surplus lines | 206-464-5311 kenc@oic.wa.gov |
Mailing address
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| Insurance Companies | |
| Company Supervision and Admissions | |
| General inquiries | 360-725-7212 Fax: 360-586-2022 susanm@oic.wa.gov |
| Financial inquiries | 206-464-7054 colleenj@oic.wa.gov |
| Chief Financial Examiner | 206-464-6624 patm@oic.wa.gov |
| Chief Financial Analyst | 360-725-7209 dennisj@oic.wa.gov |
| Market Conduct inquiries | 206-464-6263 carolync@oic.wa.gov |
| Chief Market Conduct Examiner | 206-464-7474 sallye@oic.wa.gov |
| Market Conduct Oversight Manager | 360-725-7216 lesliek@oic.wa.gov |
| Chief Market Analyst | 360-725-7231 dougp@oic.wa.gov |
| Company Licensing Manager | 360-725-7210 gaylep@oic.wa.gov |
| Holding Company Manager | 360-725-7211 ronp@oic.wa.gov |
Mailing address
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| Rates and Forms | |
| Rates and forms helpline | 360-725-7111 Fax: 360-586-0759 rfhelpdesk@oic.wa.gov |
Mailing address
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| Taxes and Regulatory Surcharge | |
| Kriscinda Hansen | 360-725-7032 taxes@oic.wa.gov |
| Public Affairs | |
| Media inquiries | 360-725-7055 Fax: 360-586-3109 stephaniem@oic.wa.gov |
Mailing address
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| Legal Affairs | |
| Service of Process | 360-725-7001 sop@oic.wa.gov Web: Service of Process |
| General legal questions | 360-725-7047 reneem@oic.wa.gov |
Mailing address
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| Public Disclosure | |
| Public records request | 360-725-7003 Fax: 360-664-2782 pdr@oic.wa.gov Web: Public disclosure information |
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