Commissioner
Mike Kreidler	360-725-7000 Submit a question or comment to Mike Kreidler
Consumer Protection
Do you have an insurance question or complaint? Call 1-800-562-6900, or visit our Consumer Complaint Center	Toll free: 1-800-562-6900 Olympia: 360-725-7080 Fax: 360-586-2018 TDD: 360-586-0241 Email: cap@oic.wa.gov
Order Publications	Publication request
Holocaust Survivors Assistance	1-800-562-6900 hsap@oic.wa.gov
Health Care Counseling - Statewide Health Insurance Benefits Advisors (SHIBA)	1-800-562-6900 SHIBAhelpLine@oic.wa.gov
Mailing Address: Consumer Advocacy/SHIBA Office of the Insurance Commissioner PO Box 40256 Olympia, WA 98504-0256	Street address: 5000 Capitol Boulevard Tumwater, Washington 98501 Directions
Agents and Brokers
Licensing Information for Agents & Brokers	360-725-7144 Fax: 360-586-2019 LicInfo@oic.wa.gov
Pre-License and Continuing Education	360-725-7146 joem@oic.wa.gov
Investigation and Enforcement	360-725-7060 Fax: 360-586-0152 jodiet@oic.wa.gov
Surplus Lines	360-725-7156 jeffb@oic.wa.gov
Mailing Address: Agents and Brokers Office of the Insurance Commissioner PO Box 40257 Olympia, WA 98504-0257	Street address: 5000 Capitol Boulevard Tumwater, Washington 98501 Directions
Insurance Companies
Company Supervision and Admissions
Company Information	360-725-7212 Fax: 360-586-2022 susanm@oic.wa.gov
Financial Examination Inquiries	206-464-7054 colleenj@oic.wa.gov
Chief Financial Examiner	206-464-6624 patm@oic.wa.gov
Chief Financial Analyst	360-725-7209 dennisj@oic.wa.gov
Market Conduct Inquiries	206-464-6263 carolync@oic.wa.gov
Chief Market Conduct Examiner	206-464-6408 JeanetteP@oic.wa.gov
Market Conduct Oversight Manager	360-725-7216 lesliek@oic.wa.gov
Chief Market Analyst	360-725-7223 johnhaw@oic.wa.gov
Company Licensing Manager	360-725-7210 gaylep@oic.wa.gov
Holding Company Manager	360-725-7211 ronp@oic.wa.gov
Mailing Address: Company Supervision/Admissions Office of the Insurance Commissioner PO Box 40259 Olympia, WA 98504-0255	Street address: 5000 Capitol Boulevard Tumwater, Washington 98501 Directions
Rates and Forms
Rates and forms Help Line	360-725-7111 Fax: 360-586-0759 rfhelpdesk@oic.wa.gov
Mailing Address: Rates & Forms Division Office of the Insurance Commissioner P.O. Box 40255 Olympia, WA 98504-0255	Street Address: 5000 Capitol Boulevard, SE Tumwater, WA 98501 Directions
Taxes and Regulatory Surcharge
Kriscinda Hansen Access to E-Tax	360-725-7032 taxes@oic.wa.gov
Policy and Legislative Affairs
Policy and Rules Information	360-725-7038 Fax: 360-586-3109
Mailing Address: Policy and Legislative Affairs Division Office of the Insurance Commissioner P.O. Box 40258 Olympia, WA 98504-0258	Street Address: 302 Sid Snyder Ave.,SW, Suite 200 Olympia, Washington 98504 Directions
Public Affairs
Media Inquiries	360-725-7055 Fax: 360-586-3109 publicaffairs@oic.wa.gov
Invite Commissioner Kreidler to speak at your event	Speaker request form
Web Site Feedback	Web site feedback form
Mailing Address: Public Affairs Division Office of the Insurance Commissioner P.O. Box 40255 Olympia, WA 98504-0255	Street Address: 5000 Capitol Boulevard, SE Tumwater, Washington 98501 Directions
Legal Affairs
Request an investigation regarding an agent, adjuster or broker	Investigation Request Form
Submit a complaint about an insurance company	Complaint form
Service of Process	360-725-7001 sop@oic.wa.gov Web Site: Service of Process
General Legal Questions	360-725-7047 reneem@oic.wa.gov
Mailing Address: Legal Affairs Division Office of the Insurance Commissioner P.O. Box 40255 Olympia, WA 98504-0255	Street Address: 5000 Capitol Boulevard, SE Tumwater, Washington 98501 Directions
Public Disclosure
Public Records Request	360-725-7003 Fax: 360-664-2782 pdr@oic.wa.gov Web Site: Public disclosure information

Updated 01/04/2012